Time is of the Essence

One of the major differences I have noticed between my generation and the younger generation of the students that surround me not only at school but in jobs I’ve had in the past is a lack of respect for rules and/or authority. Accompanying this lack of respect is also a lack of personal accountability. There is a tendency among a portion of today’s youth to point fingers and deflect blame. It is similar to today’s athletes. They can’t wait to pound their chests and dance when they do the simplest of things but when they mess up, it’s because of a referee or a blown assignment by a teammate, etc..
I don’t need to continue to rehash my work experience but just to remind you, my previous college degree is in Marketing Management and my work experience lies primarily in various levels of retail, from a mere sales associate up to low level management. It is because of my experiences in retail that I have decided to drop everything and return to school. Because of the night and weekend hours, retail jobs are perfect for a college student needing extra cash flow and over the years I’ve worked with hundreds of them. Some of them have been hardworking and punctual. Most though, were lazy and unreliable.
I bring this topic up because my beloved Working Girls( http://www.work-girl.blogspot.com/ )had a post on their blog last week in which one of their bosses had decided to suddenly start enforcing attendance and punctuality policies and went about it by standing at the elevator with a stopwatch greeting employees. Although I applaud the decision to enforce punctuality, after all, if they can’t trust you to do something as simple as look at a clock and be on time, how can they trust you with difficult tasks, their methods leave a lot to be desired. You can’t be lax on policy day after day, week after week and month after month then suddenly crack the whip overnight. Especially by doing something as childish as waiting by the door with a watch.
Some of the responses that Working Girl received were shocking to me, especially considering that they were coming from adults in the professional world. A few people stated that, as long as you are doing your job, no one should care if you arrive late or leave early. To those people I offer this response, getting to work on time and completing your work day IS part of your job. If you are not doing so, guess what? You are not doing your job. Another responder asked why they should have to be on their boss’ schedule. Why? Because they are THE BOSS! That’s why. You do what they say, not the other way around.
There just seems to be this sense of entitlement with today’s youth. The same people that can’t be on time, leave early or call in sick are the same ones who threaten to quit when they are reviewed and don’t get a raise. I used to work with a kid working his way through college who would do a very minimal amount of work and when he was prodded to do more he would say something to the effect that he only got paid $8 per hour so he only did what he felt was $8 worth of work per hour. If the company wanted more work out of him, they should give him a raise. That was the mentality that many of his peers shared. They were waiting for the company to give them raises rather than earning them. I’m sure you are familiar with the saying, dress for the job you want, not the job you have. Well, that could easily be changed to, work for the wage you want, not the wage you have.
To that same effect, many of the working students that could never be on time or called in sick for every home football game or college night at the club were the same ones asking for more hours during school breaks. It just made me shake my head. A few more of my personal favorites were the people who were already late that would enter the building with breakfast, lunch or dinner, clock in and then proceed to the break room and eat while on the clock. I’m also rather fond of the women who arrive at work late and get to their desks and begin putting on their makeup. Makeup is as much a part of getting dressed as putting on socks and shoes: it should be done at home, on your time, not on our dime.
The biggest frustration was that, for many of these companies, the cost of hiring and training employees is too high to justify the termination of slackers like this. As easy as it is to find another student willing to work for low wages, consistently turning them over and training a new crop isn't cost effective so the companies put up with it and delegate the work to other, more reliable workers which, in a sense, punishes those people for being good workers. That is what drove me way. From the perspective of a sales associate, it was frustrating to have to pick up the slack of these people. I came to work on time and did my job well, why should I have had to do their jobs too? From the view of a manager it was an ongoing battle to try and have a reliable staff yet have to fight tooth and nail with Human Resources to terminate worthless individuals. Surely the negative impact they have on productivity offsets the cost of training replacements.
I don’t know where the blame lies. Whether it’s a parenting thing or because of the fact that everything is an excuse nowadays. There is a disorder and subsequent narcotic for every damn thing in the world today. If a kid daydreams he’s ADD and if he fidgets while he daydreams he’s ADHD and written a scrip for mind numbing drugs and given a free pass the rest of his life. In my day the kid was just a daydreamer who drank too much Kool-Aid and needed to come down from his sugar high.
What scares me the most about this trend is that I always thought that kids grew out of it once they entered the professional world. College kids are supposed to be flaky and uninterested, it’s part of the whole experience. But when I saw the responses over at Working Girl I realized that it may not just be a college thing, its quite possibly an epidemic.